Accessibility Statement for Flowers by Patricia

Our Commitment to Accessibility

Flowers by Patricia is dedicated to providing an accessible and inclusive online experience for all customers. We believe that everyone should be able to browse, select, and order flowers with ease, regardless of ability or the technology they use. This Accessibility Statement explains the steps we are taking to support accessibility on the Flowers by Patricia website and how we aim to provide a smooth, user-friendly experience for every visitor.

Accessibility Standards and WCAG 2.1 AA

The Flowers by Patricia website is designed and developed with reference to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines outline best practices to make online content more accessible for people with disabilities, including those who use assistive technologies. By working towards WCAG 2.1 AA standards, we aim to ensure that all Flowers by Patricia customers can order flowers online with confidence and clarity.

Our ongoing accessibility efforts include clear navigation, logical page structure, and meaningful content organization. We regularly review our website to identify potential barriers and improve the overall user experience, with a focus on consistency and predictability throughout the ordering journey.

Screen Reader Compatibility

The Flowers by Patricia website is built to be compatible with common screen readers and other assistive technologies. We use structured headings, descriptive text for images where appropriate, and clear labels for form fields to support users who rely on auditory or tactile feedback. This approach helps ensure that customers using screen readers can locate products, read descriptions, select options, and complete their orders online with ease.

We also strive to maintain logical reading and tab orders, so that visitors navigating by keyboard or using assistive software can move through the site in a way that is consistent and understandable.

High Contrast and Visual Clarity

To support visitors with low vision, color blindness, or visual fatigue, Flowers by Patricia uses a high contrast design wherever possible. Text is chosen to be clearly legible against its background, and we work to avoid relying on color alone to convey important information. This helps ensure that promotional messages, product details, prices, and checkout steps remain clear and accessible to a wide range of users.

We also aim to maintain readable font sizes, sufficient spacing, and simple layouts that reduce visual clutter. These measures are intended to make browsing and completing purchases more comfortable for all Flowers by Patricia customers.

Keyboard Navigation and Interaction

Our website is designed to be navigable using only a keyboard, supporting users who cannot or prefer not to use a mouse or touch device. Interactive elements such as menus, buttons, and form fields are developed to be reachable and operable via keyboard controls. This allows customers to search for bouquets, add items to the cart, and finalize their orders in a way that is efficient and accessible.

Ongoing Improvements

Accessibility is an ongoing process at Flowers by Patricia. We continue to review our website, evaluate new features, and refine existing content to better align with accessibility best practices. As technology and standards evolve, we remain committed to enhancing our site so that all Flowers by Patricia customers can order flowers online with ease and confidence.

Contact for Accessibility Issues

If you experience any difficulty accessing information on the Flowers by Patricia website or encounter any barriers while trying to place an order, we want to hear from you. When contacting us, please describe the issue you are facing, the page you were using, and the type of device or assistive technology you rely on. Your feedback helps us identify areas for improvement and guides our ongoing accessibility efforts.

We are committed to responding to accessibility-related queries in a timely manner and to taking reasonable steps to address identified issues so that every Flowers by Patricia customer can enjoy a smooth and accessible online flower ordering experience.